I anticipated applying for college at Atlanta Technical Community College (ATC) with no problems. I had been through the college application process before in Louisville, Kentucky at the University of Louisville. Applying for a 4 year university was easy and I was attending as an undecided student. My entire application process at Atlanta Technical College was like the “application process from hell.” In fact, I learned that a bad application process could mean a bad college prospect. Trust me, I am not a part of ATC alumni.
In late 2012, I decided to enroll at Atlanta Technical Community College. (I could have applied online, but I like to handle busy fact-to-face.) The first problem I encountered, lack of organization. I was being shuffled around just to get an application. Room after room and none of them were the place to get an application. After spending almost an hour touring the campus against my will, I located to appropriate room. Another student was able to direct me because they had just left that room. Great, right? Wrong! My number one problem became my number two problem. Filling out the application was a breeze, but finding out it had to be returned to another room meant more hustle, bustle and shuffling. Their application process was very time consuming. When I reached the point of returning my application to get an official stamp the line was enormous. People were lined up down the hallway. I thought about how all this could have been done by mail. After two hours of waiting my application was taken by a faculty member, She couldn’t answer any of my questions like; “When does school start” or “Where do I go to have the fees forgiven because I am low income?” I wasn’t able to get my application completely processed that day. I had to come back the next day. I eventually enrolled and only attended a semester.
The faculty was rude, non-supportive and incoherent at Atlanta Technical College. My financial aid was not issued on time. I had to contact the United States Department of Education. The application process was an indication that I was pursing the wrong community college, but it was a lesson learned.
Today, I am at an awesome community college and taking classes online. The application process was easy and I received a lot of assistance. (Even though it was done online.) My financial aid is clearly visible on my student account and issued on time. Best of all, the staff and faculty are willing to help you with any student related issues, If you have problems outside of school they have a friendly staff of people that will give you any available options or resources, I am set to graduate Spring 2015, with a great college backing me up.