Messengers are sometimes necessary for businesses that regularly deal in getting tangible documents to someone in a hurry. While it may seem that using a messenger is almost unnecessary in a time when anything can be scanned and faxed, the idea of getting a tangible item hand-delivered is still an appreciated business service. Customers appreciate it, as do businesses that do business with other businesses. But for a smaller business cutting corners, should they rely on their own employees to provide the messenger service?
It’s workable for employees to deliver them, as long as you don’t live in a city environment that’s overly crowded and you reside within close proximity to other companies. However, that’s going to be rare, and a professional messenger service will have experience getting something to another location in a blink of an eye. Nevertheless, you might want to make a decision based on certain criteria and going by what the professional service offers.
Are You in a Big City or Small City?
Companies such as law firms and construction companies have to deliver physical documents regularly to other clients without any delays. In a place like New York City, for instance, hiring employees to deliver something could take them considerably longer due to traffic issues and the possibility of being consumed with other work. Also, if they aren’t experienced handling traffic on the level you see in major cities, their attempt at hurrying could result in making mistakes and leading to a serious accident.
Professional messenger services hire deliverers who have extensive experience navigating traffic. They know as much about which shortcuts to take as taxi drivers do. The advantage is you don’t have to drive with them as they perhaps drive ferociously to the location required.
Should There Be Delivery by Car, or Perhaps Bike?
If you rely on employees to be messengers, most likely they’ll be using a company car. This can be a good tax write-off, though buying gas could eat into any profits. There’s also the expense for insurance when an accident is more than possible when attempting to navigate bumper-to-bumper traffic.
A messenger service through a professional company sometimes hire bike messengers who know how to blaze through traffic as if racing in an extreme exhibition sport. In fact, some of them may have bike race backgrounds based on their skills. If you’ve ever seen a bike messenger at work, they may look like they’re crazy in their daring maneuvers, yet they usually get to their destination in one piece.
In places like New York City, bike messengers are common, even if some people take cover when seeing them darting in and out of traffic.
Features to Look Out for in a Professional Company
Even if they have experienced deliverers who can get your document across an entire city in half an hour or less, a professional messenger service should also have tracking service. As with USPS, UPS, and FedEx, going on a website to make sure the recipient got your package should be an imperative with the service you hire.
Someday, they’ll perhaps have a report that the messenger also made it there without injury. The truly skilled and lighting fast deliverers, though, are going to be the rare hires perhaps moonlighting on the side as aspiring athletes in the Olympics.