The data recovery industry is a very unique industry. As an employee in this field, there are a few key things to be aware of if you want to be a successful technician. Knowing a little about the subtle culture can give you an advantage among uninitiated newcomers working next to you. If you’ve not new to the game, being aware of the industry’s history and unspoken rules of a typical business can improve your chances of success and promotion.
Love what you do. You spend most of your waking hours at your job. If you don’t enjoy what you do then your quality of life will suffer as a result. If your quality of life suffers, so does your work. There are many things you can do in order to enjoy your work more.
Think about the positive things you appreciate about your workplace. It’s easy for anyone to complain about and focus on what they don’t like. It takes a refined individual to focus on and develop the things they like about their environment. Look for any areas you can make things work better and more efficiently. You will feel better about yourself as a result and so will those around you.
Areas in a data recovery business that will always benefit from improvement are case-flow and customer relations. If data recovery cases are not being timed, this is an improvement that will improve the bottom line and be a feather in your cap. Customers should be contacted every time a case moves to a new category, and if more than two weeks have passed without contact. There is a big Russian community in the data recovery industry. Improving your knowledge of Russian culture will bring you closer to this vital community in your own company as well as within other companies. This can give you access to knowledge that few have the privilege of being exposed to.
Learn how to use advanced features of imaging utilities. Having an intimate knowledge of various imaging utilities can make you the go-to person for those tools. Having more knowledge than those around you puts you in a leadership position. This is crucial when it comes time to be reviewed for promotion. You should have word documents where you write down anything new you learn about a software tool that you use every day.
Think about all the times you were shown some obscure feature that you made a mental note of but never wrote down and forgot. Writing these things down can make you the sole individual with all the answers about all the tools used around the lab.
Least said, easiest mended. The data recovery industry is a very close-knit community. Any disparaging conversations you engage in can stay with you long after those individuals are gone. Those people may move on to other companies where your words will precede you. Walk away from negative conversations and say only positive things about those around you. You will be highly respected and admired for simple things like this which are easy to practice.
If you practice these things and take them to heart you’ll come up with your own creative ideas to make a better workplace. If you can improve the spirit of your workplace in your own small way you’ll also improve the quality of life for yourself and those around you. A positive environment and higher morale encourages a great team environment that everyone loves waking up every day to participate in.