If you think your computer needs a new graphics card or a new screen, it may not. In fact, it could be an easy fix.
It started with a wave was going across the screen. It was a single line that happened every couple of days. Then it grew to be an inch wide about two weeks later. It got to a point where it looked like a Van Gogh painting with bits of snow and static wildly going across, I thought it was time to buy a new computer, however, that wasn’t the case at all. In fact, I was able to fix it at home by doing the following.
This repair guide is written specifically for Windows 7 on an HP g72 b62us computer. If you’re having problems and this isn’t your running system or computer, then the article should at least give you a clue as to how to fix.
If your computer screen has gotten difficult to read, either because of the colors fading in and out, a kind of static on it or something else, it could be that it’s the graphics card or the screen, but chances are that it isn’t either. Instead, it could be “a conflict or something isn’t quite right with the software,” says Rob of Computers Repairing Exchange in Clearwater, Florida.
If you can’t read your screen very well, start by changing the colors on your screen to colors that are more readable, because although this process isn’t difficult, you’ll need to read your screen. In Windows 7, right click on the desktop. Scroll down to “personalize” and choose one of the high contrast themes. I recommend something with a black background. Follow the instructions for completing the change. This should make it easier for you to see your screen.
Before starting any update, you should make sure your Windows is up to date. I always update anything that Windows recommends. The updates can be found by clicking on the “start” button and then “All Programs” and scrolling down to “windows update.” It’s before the files.
Next, go to the “start” button and scroll over to “control panel.” Find “Device Manager” and double click on “Display Adapters.” Double click on the “Intel ® HD Graphics, which will open a box. It should say “This device is working properly.” Click the “Drivers” tab and the Driver version should be 188.8.131.5293. If it isn’t, then you should update your Intel graphics card driver by clicking here.
Next, go to the “start” button and scroll over to “control panel.” Find “Device Manager” and double click on “Monitors” and then double click on the monitor. It should say “This device is working properly.” Close that box.
At this point, you probably feel like you’re not doing anything to fix your computer. Hang in there. Or, it’s always an option to find a good repair person. Geek Squads are a part of Bestbuy and on last check, the diagnosis is free. Also, most computer repair shops charge about $49 an hour and that’s generally applied to repairs.
For a Quick and Easy Fix, Click Here.
HP Support Assistant is pre-installed on computers running Windows 7 and Windows 8. It’s the blue question mark on the bottom of your screen on the taskbar. If the question mark isn’t on the screen, then it might be in your “All Programs.” Go to the “start” button and up to “All Programs.” Find a folder called “HP Help and Support.” It has the HP Support Assistant.
If the HP Support Assistant isn’t installed on your computer, it can be downloaded by click here for free.
Once the HP Support Assistant is opened, click on the “next” button. On the left side of the box click on HP Updates and then on the right side of the box where it says “Check for updates now.” It will take some time to find updates depending on how long it’s been since your last update. Next click on “Tune-up.” Click on “Restore Point” and let it complete. Then click on “Empty Recycle bin” and let it complete. Do this for each of the points until it’s finished. Then choose a tune-up schedule. Pull down to “Every month,” click “yes” on all the tune-up tasks and then click “save.”
For a Quick and Easy Fix, Click Here.
If you’ve followed this tutorial up to this point and your screen still isn’t working, mine wasn’t either. It’s the next step that completes the process and if your system is similar to mine, should fix it. Go to the HP Support Assistant. On the left side of the screen click on “Action log.” Here is a list of actions that need to be completed. Start at the top of the list and click on the arrow, which will download and install that update. Let the first one download and install. The computer will likely need to reboot after each installation. Follow the directions letting each install complete, one at a time. Don’t do more than one install at a time. Be patient.
The list of updates should have a NOTEBOOK SYSTEM BIOS update on it. This is very important to update. It’s the thing that fixed my computer. I had to install 3 different bios updates before my computer went back to normal screen. I kept thinking that it wasn’t going to work and that it wasn’t the bios. But after hours of letting the computer install and update, my screen is back to normal. It was fixed and it wasn’t the graphics card or the screen that had gone bad. It was just software updates that needed to be done.
Hope that helps. Cheers.