Email archiving and big data are the latest tech combination that seem to be going together well without any issues. While big data is blending perfectly with just about every subject from health care to finance, we hadn’t yet seen it used with email archiving. But it’s an important combination as email becomes more and more important in dealing with being compliant to government regulations. The same can be said for email organization during government investigations when a company is subpoenaed.
If your company hasn’t bothered with email archiving before, you’d be starting at a good time due to that above marriage with big data. One company is providing a sense of artificial intelligence that can help you better organize and find the emails you need based on a pattern of relationships.
Using Relationship Analytics
A company called TrustSphere, Inc. has developed a new method called message intelligence that brings a sense of AI to email archiving. It helps organize your emails based on paying closer attention to details. Their system helps you organize exactly who you talked to and when. Through the process of relationship analytics, it can even tell how often you communicate with someone.
This is important when an investigation is underway and you need to show proof of who you did or didn’t talk to as proof of innocence. Thanks to the smarter method of organization, it also helps weed out suspicious people and sets those emails aside for key evidence when needed. No more would you have to deal with one suspicious email that disappears forever because it had no intelligent archiving.
Saving Time and Money on Litigation
What makes TrustSphere’s technology even more innovative is that it’s going to help companies avoid extensive litigation due to lengthy searches of emails. A company with emails scattered everywhere on their server may have to hire a task force to help find critical messages for pending legal cases. This costs more money along with the mounting legal charges.
A good example is General Motors being investigated for car defects and the government asking for past emails to see what they knew or didn’t know. At the time of this writing, it’s taking a long time to compile those emails, which indicates they probably didn’t use this new message intelligence technology or perhaps even archive any email at all.
Keep in mind that using more intelligent email archiving doesn’t have to apply just to investigations. You’ll be able to instantly call up emails for regulatory audits as well as basic searches for employee reports.
It’s just another step forward for something resembling artificial intelligence beginning to organize things and think for us. Having it control email was bound to happen, even if most of us don’t want it writing those emails under its own free will.