If you’ve ever had a job, you have probably worked for someone else, if you are good at your job you may eventually be the one in charge. It’s not always an easy transition to make; you will go from being the one following orders to being the one who has to make the decisions that affect what others will have to do. It is the process of what you do when making these decisions and the way that you delegate the work as well as the way you treat your employees that will separate a good employer with a competent hard-working staff from one who has to always look over everyone’s shoulder while dealing with constant employee turnover. In the course of this article, I will be providing you with some of the experience that I have gained from being a long-term employee as well as a long-term supervisor.
The majority of my experience has come from retail sales work in a wide variety of fields. This may come as a surprise but retail management is one of the more difficult areas to work in. Retail work normally has low pay and high employee turnover, with that said I’ve managed to retain my whole staff for over 5 years despite the aforementioned issues. One of the key issues when trying to keep a happy and productive staff is knowing your position in relation to your team. You are the boss but that does not mean that you should look at things from a bosses perspective. It helps to think of yourself as a leader, manager, or supervisor, this is a good way to remind yourself that when it comes down to it you are a part of a team rather than thinking of it as a you are on top and your staff is on the bottom mentality. By doing this you make it seem more like the things you ask your staff to do are closer to a request for help rather than a demand.
Another thing to keep in mind is that although you can fire an employee, that person could also just quit if unsatisfied with their job. One particular item guaranteed to arise at some point is requests for days off. Obviously you will not be able to grant everyone’s requests all the time, but it won’t hurt to allow someone a day off here and there if you know you won’t need them for the days requested. If you always deny people time off eventually they will stop asking, not because they don’t still want the day, but rather because they will just call out leaving you shorthanded on short notice. You have to remember that your staff has a life outside of work just like you do and when the situation arises it helps to keep that in mind.
As a supervisor, you will eventually have to come up with a plan in order to get work done. It is generally best to keep this plan simplified, not because your staff won’t understand the overall idea, but because it allows everyone to work together more easily. When delegating tasks you should always try to match the task to the person, let someone who is creative fix up your displays and make signs, have someone attentive to detail handle ingoing and outgoing shipments. In the end if your employees are assigned tasks that are suitable to them they are more likely to keep working for you as well as doing there assignments efficiently.
When you are in charge of a group of people, you have to walk a pretty fine line; they have to do what you tell them, but they won’t care as much if they think you don’t care either. Sometimes you have to be everyone’s friend within the guidelines of employee relations, but they also have to realize that you are the one in charge and the things you ask of them are important and meaningful. If done properly your employees will respect you and work hard to make there job environment as well as yours stress free. In closing you have to take the best from both worlds otherwise while you may always be fully staffed you will probably also always get stuck hiring and training new people. It is much better to just try and retain your workers for as long as you can as long as they can do there job well.