Choosing a dentist is never easy. I have had some really bad experiences with different dentists, making it even more difficult for me to pick one that I can trust. Most of the time I fell like dentists take advantage of people and overcharge for their services. I went to one dentist that tried to tell me that the work that I needed on two teeth was going to cost $12,000, and that was after my insurance took care of their part. I have had other issues also, like the time I took my daughter to a dentist for a couple of fillings and they fell out within a month.
A couple of months ago, my husband, my daughter, and I enrolled in Met Life through my husband’s work. As we filled out the paperwork, we came to that horrible section where you blindly pick a random dentist from their list. This section is always the hardest for me because you don’t know a single thing about any of the dentists on the list, and if you end up hating both your first and second choice, it’s a pain to change them and start over again. I usually end up picking the ones that are the closest to my house.
After much consideration, my husband and I decided to go with Bright Now Dental in Fountain Valley, CA. My husband, my daughter, and I all desperately needed to see a dentist, since we hadn’t been able to afford to go for the last few years. After we received our insurance cards, I made us all appointments. I was nervous about everything from whether or not we were going to like the dentist to what the cost was going to be. But once we got there, I was actually surprised. The girl at the front desk was very nice and helpful, and we only had to wait a few minutes before being called to the back. The back office staff made us feel very comfortable and took the time to explain everything to us and answer any questions that we had. The dentist herself was very sweet and seemed to really know what she was doing. My daughter was scared because she had some cavities that needed to be filled, but the dentist was really considerate of her age and took extra time to put my daughter at ease, which I appreciated.
In addition to having a great staff, Bright Now Dental is one of the most financially helpful and flexible companies I have ever come across. They offer CARE credit, but for people like us who can’t get approved for CARE credit, Bright Now Dental has in-house financing. We were approved for enough to cover all of our treatments with a very reasonable payment plan. There was a small down payment, but they were really cool about working with us and giving us time to come up with the money.
On a scale from 1-10, 10 being the best, my overall experience with Bright Now Dental was definitely a 10. I strongly recommend them because they are just awesome all the way around. My faith in dentists has been restored, and I definitely know where I will be going from now on.