As a team leader in your position at work, it has been a challenge to reach certain employees. They seem to think and act completely opposite of the way they should. You are the team leader, so the pressure is on to properly manage all personalities. These tips will help you deal with the different personality types.
- 1. Study MBTI Personality Types – Myers Briggs personality test is well accepted to determine your own personality type and the types of others.
- 2. Learn how to best handle those personality types – By understanding your own tendency toward sensing/thinking or intuition/feeling, you can better handle others who may be on the opposite end of the personality scale.
- 3. Determine your “degree of timidity” – The real determination in this area is how much of an introvert or extrovert you are.
- 4. Recognize and empower excellence – People will work much harder and do it with a smile when they know their work is appreciated and regularly acknowledged.
- 5. Be genuine – When your employees know that they can trust your word and commitments, they are more likely to come to you when there are problems that cannot be solved without a management decision. Trust, in any relationship, is priceless.
- 6. Put it in writing – By writing out your expectations and having the document signed and dated by employees, they know exactly what is expected. When they sign the document this stands as an acknowledgment that it has been read and agreed to.
- 7. Be a leader – A leader is someone who encourages his or her followers and earns respect, while a boss demands respect because of position.
- 8. Learn from your past – Remember the managers that you had while working up to this position of leadership. Mimic the good traits while you identify and do your best to avoid the bad.
- 9. Listen – Be sure to listen to all employees. What they have to say may have no effect on work life, but it is important to the employee or it would not be mentioned.
- 10. Put customers first – Set the example for your team by always practicing this principle. This statement is generally applied to retail, but your customers may consist of a single department, company or an entire country.
The ideas for these tips came from the Personality Pathways web pages and CarolRoth.