What makes someone a good boss? I think I have a unique perspective on the issue, because I managed two salons in my career, and I have since stepped down to being a stylist with a boss of my own.
In my years of being a boss, I learned a lot of what makes a good boss — and a lot that doesn’t.
Some people have the notion that being the boss means you get to do what you want and tell everyone else what to do. This was not the case in my experience; in fact, your actions are often dictated by your employees and your own bosses. I think it’s important to set some basic ground rules and stick to them, but still give your employees some leeway to think for themselves. Any issues need to be addressed with the person causing problems and not blanketed on the entire staff. Treating everyone the same and requiring them to follow the same rules is also important.
As a boss it is also important to be willing to do anything you ask your employees to. Don’t expect one of them to stay and close when the weather is getting bad or treat them like your personal maid service. It’s important to work alongside your employees and foster a team mentality, not us vs. them. To earn respect as a boss, you have to work harder than any of your employees.
As a boss it is important to lead by example and not just dole out orders. There definitely are situations where you have to “put your boss hat on” and discipline employees, but if you have a good team in place, those moments should be rare. Expectations and consequences should be clear from the beginning, and implemented consistently. Nothing is more frustrating to employees than a coworker who consistently “gets away” with bad behavior, so consistency in enforcement is key.
It takes a unique person to be a great boss. In many industries the additional responsibilities of being a boss are not appropriately compensated, so a desire to help develop employees is a better reason to accept a promotion than a pay raise. With a lot of hard work and dedication to building up your employees and team being a boss can be a very rewarding experience. Great bosses not only perform well for their company, they can leave a life long impression on their employees.