From Telephone to Cell Phone
The Telegraph was invented well over 200 years ago and we are still making great strides in the way we communicate. Alexander Graham Bell was quite skilled in the nature of sound and a passionate student of music. His innovation brought forth great improvements to the efficiency and usefulness of the telegraph.
In the past, telegraphs could only be transmitted one at a time; Alexander Graham Bell sought improvements that allowed for multiple messages to be transmitted at a single moment.
The Telegraph gave way to the invention of the first Telephone in 1874. The telephone underwent a series of transformations before we arrived at the sleek phones that we rely on today.
Over the past decade technology has influenced the way we communicate. In some ways, the influence may not be positive. While the previous generations communicated using the telephone and face-to-face communication, the current generation relies on texting and email to get their feeling across.
Texting has had a massive influence on the way we communicate. Texting is a form of instant communication that many rely on. Most people experience a digression or lack in interpersonal communication because of the texting and email uprising. Since the first email was sent in 1972, the evolution of email has really transformed the way we communicate, both in business and personal communication.
In corporate training courses we are often reminded to read our emails before we send them to ensure that the recipient fully understands the message you are trying to convey. You have no control over how the recipient will perceive your friendly joke or how many times your email will be forwarded.
Social Media has also had a strong influence on our communication. Ask your neighbor how they receive their news. Many will answer, Facebook or Twitter. No one is reading the newspaper or the watching the news on television. They rely on Social Media. Companies are recognizing this trend and are creating Facebook, Twitter and Instagram pages to advertise and reach their customer base.
Technology has also changed the way customer purchase history, web searches and “liked” pages are now being used as marketing tools. Companies use this information as an innovative way to reach specific customer bases, without over marketing to the wrong group of people.
So the next time you find yourself sending a text message or composing an email, think about this fact, less than 10 years prior our major means of communication was a telephone. Now look around you, how many pay phones can you find? Yep, that’s evolution for you.
Bellis, Mary The History of the Telephone – Alexander Graham Bell Retrived March 31, 2014 from: http://inventors.about.com/od/bstartinventors/a/telephone.htm
Telecommunications History Group, Inc Retrived March 31, 2014 from: http://www.telcomhistory.org/timeline.shtml
Singh, Jagjeet Impact of Technology on Communication Retrived March 31, 2014 from: http://importanceoftech.com/impact-of-technology-on-communication