A year ago I was informed by our local Verizon dealer that our flip phones would no longer be supported and if we wanted to use a cell phone it had to be a smart phone. Wow. Turns out that was incorrect and we gave up flip phones we really liked for smart phones we really didn’t want. My husband’s phone, a Motorola Razor works well. Mine, the Nokia Lumia 822 4GLTE, however, not so much.
While the display is clear, the Windows 8 tiles are really easy once you figure out how to get them on the screen and the Carl Zeiss camera is excellent, the service is terrible. Where we live service is not great to begin with, but my husband’s phone usually will get a signal, even in the house. Mine will drop a call if I breathe the wrong way. I am thinking whatever antennae it has is subpar. If I go upstairs and hang out the window, I might get a signal. I have dropped calls even being within a mile of a tower.
The internet may as well not even be available. If close to a wireless router, as in sitting in my house or near someone else’s signal, then it gets internet. I am told that saves on my data package usage. If I am in a city then I can get internet over the air, but once out of town the signal is gone. My husband’s phone gets internet where mine does not.
My Nokia Lumia 822 4GLTE has massive battery power usage even in power save mode. It tries so hard to find a signal that it kills the battery, therefore most the time it isn’t even turned on just so it doesn’t go dead. When I do turn it on, about half the time I have to open up the back and remove the battery and re-place it. It turns off randomly and when it does, I have to re-place that battery to get it to come back on. I have tried to turn it off before and it even displayed “Goodbye” and went blank, but actually it did not go off and when I tried to turn it back on the battery was dead. it has done this several times. My husband charges his once a week whether it needs it or not, and doesn’t have to be turned off.
The ringtones pre-programmed on the phone are really bad. When I tried to use the ringtone maker that is free, it wouldn’t work unless I bought a song to use on it. I have a similar program on my desktop computer and a lot of songs to make ringtones with, but even though I put them on a SD card on the phone, it wouldn’t allow me to use them unless I bought them all over again. I was even told by Verizon that I had to buy them. Free ringtones downloaded are not allowed and will not work. My husband can download from the internet or install my homemade ringtones all day long without having to subscribe and pay for anything. How is that right? Same company; different phones.
Why don’t I just replace the phone with one like my husband’s? Several reasons: 1) The Nokia Lumia 822 4GLTE is at least easy to use (when it works); his is so complicated to open up a call goes to voicemail by the time I figure it out. I called someone the other day by accident just trying to go online with it. 2) I am not one to buy the latest thing just because it’s new. My desktop is five years old and is just now getting where it isn’t reliable. If it weren’t for Microsoft stopping support of the XP operating system, I’d just get some work done to it and keep going. (New and expensive does not impress me.) 3) When my contract is up- it’s up. If I feel the need for a cell phone; I will just get one of those non-contract flip phones so I can actually just call someone in an emergency if I’m away from home, which is why we got them in the first place.
Conclusion: I do not recommend the Nokia Lumia 822 4GLTE unless you just want a really good camera. Otherwise; it’s just a really bad phone. Cost to replace this phone with a similar Nokia phone through Verizon is $199.00.