My husband and I just completed a disastrous move due to a very dishonest moving company. After paying nearly $400 more than quoted and having to rent a truck to pick up our last load, we have the following tips to help you save money and heartache on your next move.
Get an on-site quote.
We made the mistake of getting an over-the-phone quote. While we told the movers all of the major items we had, they didn’t account for the boxes we planned to move. While most professional moving companies should accommodate for boxes, they cannot know how many you have until they come to survey your items. Since movers are paid by the hour, an underestimate can cost you hundreds of dollars.
Ask about the truck size.
After telling our moving company how many items we had, they ended up sending us too small of a truck, requiring two trips and lots of extra money. It’s important to make sure the moving company sends a truck big enough to fit all of your items in one trip.
Get everything in writing.
Will your movers charge a trip fee? How about charging for wrapping your items? Will they allow you to keep items in your wardrobes, or do you need to remove them? We had a lot of these items agreed to over the phone but never got them in writing, so when the movers arrived, they claimed they never agreed to these items.
Movers are paid by the hour, so it’s important to have everything ready to go on the truck as soon as the movers arrive. It’s usually okay to leave the items in your refrigerator for the last minute, but it’s smart to have other items such as your bathrooms and toiletries, kitchen and last-minute items packed before the movers arrive.
Make sure you only pay for the time they are working.
If you have paperwork to review, make sure that time does not count as time on the clock. Furthermore, when the movers are packing up, make sure they clock out so you aren’t charged for the time they spend sitting around outside, trying to rack up the time. At more than $100/hour, these 15-20 minutes here and there really can add up.