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The other day, my son had a minor injury at school and he had to go and see the nurse in his school. I am not sure what happened during that visit but my son came home crying that day and when I asked him what happened, he said that the school nurse yelled at him and made him feel bad about his injury. After he told me that, I immediately called the school to talk to this lady and when she answered her line, she immediately went off on me. I did not even have a chance to say anything because she yelled at me the entire time. I am not sure what her deal is but I think that she was wrong and that I should do something about this. The problem is that I do not know where to start. Any ideas?
The Offended Mother
Dear Offended Mother,
If I were you, I will start by asking for a meeting with the school director to discuss the incident with him. This nurse was clearly rude and unprofessional and the director should know about it. But, before you go and talk to the director, have a chat with your son to see if he can tell you what exactly happened during his visit to the nurse. The point here is that you need to have all your ducks in a row before you present the issue to the director. It is a fact that after you talk to him, that he will call the nurse to see her side of the story and the last thing you want is for her to twist the version of the events. Talk to your son and find out all the details so when you go and see the director you can give him a clear picture of what is that really happened during your son’s visit and during the phone call that you had with the nurse. Talking to the director will be the best way for you to get this situation under control. The truth is that no one deserves to be treated that way and if you do not do something about it, it will probably never be corrected.
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