Need a quick answer to a career or personal dilemma? Career and life coach Marielys Camacho-Reyes will answer your concerns in her new column “Ask the Coach.”
I work as a receptionist at a doctor’s office. I am one of two receptionists working in there. I love my job but lately, the other receptionist has been having some family issues and she has started to deal with those issues during working hours. She is most of the day on the phone talking to her husband, parents, kids, etc., leaving me to run the office by myself. I am trying to be understanding with her issues, but I am getting very annoyed by the situation already. I do not want to talk to our boss because I know that if I do, she will be fired, but at this point, I think I need to. Honestly, I do not want her to get her fired. All I want is for her to start helping out around the office more, and to deal with her family issues out of her working hours.
The Annoyed Receptionist
Dear Annoyed Receptionist,
Before you talk to your boss about the situation, go ahead and talk to your co-worker. She needs to understand that her lack of support at work is affecting you. Maybe she is not even aware of the way her behavior is affecting you. If her issues are serious enough, she should take some time off from work to be able to deal with them. While at work, she should be paying attention to her job, not to her family issues. Any boss would not agree with that and I am sure that your boss will not like it either. Talk to her and let her know how you feel. If after talking to her, she continues using her working hours to deal with family matters, them it will be fair enough for you to have a chat with your boss and let him know what is going on behind his back. He may not be happy about it but at least, he will make it stop. Do not feel bad about talking to your boss because unfortunately, she is doing this to herself. You should not have to run the office by yourself. If she cannot handle her family issues and her job at the same time, then I guess is time for her to find a more flexible job. Good Luck!
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