Those who are running business should ask themselves-: irrespective of whether or not one believes it to be factual, are their employees feeling like having a voice? (that is, does one think they listen as well as you accept their complaints, concerns, and suggestions seriously?)
If you reply “No” to that particular question, it means that later at some point of time, one is much likely to experience unhappy office and this may cost them huge amount of money that otherwise can be saved. Productivity, job satisfaction, and employee happiness are linked directly to how responsive your employees feel their management is for their issues and concerns. In case, employees feel that no one is believing or listening them or taking their concerns seriously, they are probably going to fall into the pattern of maintaining their complaints simply to themselves. Such sort of attitude can lead to explosion that finally can lead to litigation that is zero-sum circumstances which can or cannot result in winner but most often, this result in more than one loser. In maximum cases this does not matter affect as to whether or not one wins litigation but their business suffers either way.
Listen with Mediation
If individuals have mediation mechanism for their business in place it will assist them in avoiding such sort of negative outcomes. Even when people are in the happiest job locations, occasionally there would be little dissatisfaction. Rather than allowing such dissatisfaction to enter and turn into lawsuit and hostility, it is pretty good retaining control. This can be achieved by having mediation mechanism right in place. It provides employees voice that is genuinely heard. Further, their complaints should be addressed as well as resoled without requiring engaging in time-consuming and expensive litigation.
Benefits of Workplace Mediation
Mediator is the one who looks for all-round solution that is best, not merely deciding who is correct. Don’t forget that proving one is correct can be much expensive than it’s worth. Rather, mediation can provide efficient and quick solutions. It simply doesn’t dole out punishment for the loser. Hence, immediate dispute is not just resolved peacefully but changes can be implemented for avoiding similar problems arising in future.
Mediation is much responsive as several disputes can easily be resolved even before they get matured into permanent resentment and hostility. Nipping issues in their budding stage is much desirable as compared to waiting until they get exploded.
Mediation is pretty positive resolution as compared to litigation. It tends preserving relationships between employees and management as well as among/between employees. It allows for happy and productive office ambience to be maintained.
Mediation is pretty faster as compared to litigation. This is because both employees and employers resume their work much quickly; interruption of business gets minimized.
The real key to productive office lies in including employees who feel valued and respected. This can be achieved by Mediation and permits satisfaction and productivity to be maintained at high level of morale. Here, both sides are exchanging concerns and thoughts- not insults and threats.