Congratulations on your new position as team leader, you have worked hard to get this new opportunity within the company. Of course, now you have to figure out how you are going to be a good team leader; a leader who employees will not only want to follow but also will want to do their best for. Here are 10 general tips to follow as you begin your new career.
Communication is one of the top assets to have when motivating employees for the next project or daily work routine. You are the leader you know what needs to be done; now you just need to be able to explain the task to your employees. Remember that just because you understand the task and the vision for the company; other employees may need to have the duties explained more than once. I have worked in groups where I thought I was giving clear, concise direction until I looked around and seen the blank expressions on their faces. Be prepared to repeat yourself.
2. Know Your Strengths and Weaknesses
Even if you have been with an organization for years, there are always some areas of the workforce that you may not have all the details of the job. If you need help in a specific area, do not be afraid to ask.
3. Take the Honesty Approach
If a customer asks a question about a product or service and you do not know the answer; tell them. Most people will like the honesty. But then, find someone who can answer the question. Make certain to follow through to keep the customer happy. This approach can also be used with employees on your team. Being honest in a tactful way can be used as a helpful learning tool.
4. Be Aware of Your Team’s Needs
Projects can take their toll on a group. If you see the employees being overwhelmed or frustrated, ask questions. Find out what is needed to make the situation better and do your best to meet their needs.
You may not have all the answers or the day may not go as planned but still be confident. There are going to be days that will bring setbacks, but as a leader you need to focus on the larger goal and the mission of the company. So, stay calm and just keep working.
6. Positive Outlook
Along with staying confident, is the ability to be positive. A positive attitude can go a long way with both your employees and your customers.
A leader needs to be able to delegate duties in order to get the job accomplished. A larger task will be easier to accomplish if everyone works together.
8. Ability to Motivate
Let’s face facts; there are days none of us want to be at work. It’s human nature. These are the days where the ability to novitiate your employees is needed. Recognize the employees’ hard work and ability to get the job done. Motivation keeps productivity running smooth.
9. Think Outside the Box
There had been days when half of shift would call in due to illness. These days called for a little creativity when getting the work done and satisfying the customers’ needs. Do not be afraid to try new things, some will work and some will not.
When things are going wrong, people are calling in, or deliveries are not on time, remember these are all out of your control. Have a sense of humor, laugh at the situation and try to figure out how you are going to catch up when everything gets back to normal.